What to look for
Operational signals
- 01A consistent calculation method
- 02Trend by period and segment
- 03Invoice-level delay drivers
what is days sales outstanding
DSO is a working-capital measure that estimates how long a business takes to collect credit sales.
Map your workflowThe operating question
DSO is usually calculated from accounts receivable, credit sales and the number of days in the period. Different methods can produce different results.
Finance leaders monitoring collection performance and investigating operational causes of delay.
What to look for
How DueHello approaches it
Intended outcome
A useful directional metric supported by evidence about where receivables actually stall.
Common questions
DSO is usually calculated from accounts receivable, credit sales and the number of days in the period. Different methods can produce different results. The practical outcome is a useful directional metric supported by evidence about where receivables actually stall.
Finance leaders monitoring collection performance and investigating operational causes of delay.
Do not treat DSO as a collection instruction. Separate seasonality and mix effects. Trace improvements to operational changes.
Bring one month of receivables. We will show where the workflow should move, pause or ask for a person.
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